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LIST OF CURRENT PROGRAMS - Bill Guertin
For more information, including calendar availability and pricing, please call (815) 932-5878.
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MARKETING

MARKETING SECRETS OF THE 800-POUND GORILLAS:
How To Double Your Sales and Spend Less Doing It

90 to 120-minute program or 4-hour Workshop

Ever wonder how the best media companies come up with ways to generate publicity and revenue?  Listen and learn from a 25-year media marketing veteran!  Bill Guertin will share some of the most closely guarded advertising and marketing secrets that some of the best companies in the world are using to generate higher response rates, greater market awareness, and increased cash flow. 

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LEADERSHIP

HOW TO CREATE YOUR MASTERPIECE:
The Leadership Secrets of Leonardo DaVinci
 
90 to 120-minute program or 4-hour Workshop

Buckle up for a rollercoaster ride through the mind of a genius!  Bill will lead you through several amazing examples of the life and works of Leonardo DaVinci, and the leadership lessons that can be learned and applied to your own work and career.  Be prepared for lots of interactive exercises and "A-Ha!"-style thinking during this session.  One of the highest-rated 800-Pound Gorilla programs!

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TIME MANAGEMENT

IT'S ABOUT TIME:
How To Take Control Of Your Days, Your Schedule, and Your Life
90 to 120-minute program or 4-hour Workshop

So many people go through days that are unorganized, unplanned and frantic.  Stop the madness!  In this fun, information-packed session you'll learn the fundamentals of taking control of your time and using it in ways that will help you achieve your most important personal and professional goals.  You'll take away new techniques to eliminate clutter, prioritize tasks to streamline your workday, and make procrastination a thing of the past.

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CUSTOMER SERVICE

DRIVING GREAT CUSTOMER SERVICE:
How To Get The Birdies and Lose The Bogeys
90 to 120-minute program or 4-hour Workshop

Golf is the theme, but golfers and non-golfers alike will enjoy this spirited, high-energy presentation on customer service.  Your team will learn how to recognize "birdies" (great customer service moments) and "bogeys" (mistakes), and what you can learn from leach of them, as well as "addressing the ball" for maximum distance and accuracy on the telephone, a proven system for "getting out of the rough" with irate customers, and much more.   

NEW!
CUSTOMER REFRESHMENT:
As Basic As H20
90 to 120-minute program or 4-hour Workshop

How do you get your staff to understand that your customers need to be treated well all the time?  This powerful program helps companies develop people who understand the value of each customer interaction, and who are passionate about "refreshing" those they serve at every opportunity.  The program is a vivid metaphor of water and refreshment, and is presented so that every level of the organization can grasp and act on its meaning.   It’s a program you can easily sustain and build on long afterward!   


FOR MORE INFORMATION:  
bill@The800PoundGorilla.com
(815) 932-5878